Shipping Information

Shipping days are Mondays, Wednesdays and Fridays. Order before 3pm on any of these days for same day dispatch (not always guaranteed).

The estimated shipping times outlined on the shipping options at checkout are from the date that your order is dispatched, not from the date that your order is placed.

All orders are shipped with Royal Mail.

All receipts and proof of postage are retained by Oddinent for 90 days after dispatch. If you think your order is lost, or it arrives damaged, please get in touch. While Oddinent is not responsible for lost or damaged mail, I can contact Royal Mail to make a claim if you encounter any issues. You have 80 days from when your order is dispatched to contact me regarding your shipping issue, after that, I cannot assist you as per Royal Mail terms. Claims against lost mail can only be made if the order has not been delivered by the due date plus 7 days for tracked and plus 10 days for non-tracked. If Royal Mail accept the claim, the amount of the claim paid by Royal Mail will be refunded to you via the payment method used to place your order. Royal Mail do not always compensate the exact cost of the lost mail.

Oddinent recommends that you choose a tracked service if your order is above £20, and also recording an unpackaging video for your own records should you encounter any issues with your order.

WE SHIP TO:

EUROPE, including:

  • United Kingdom (England, Wales, Scotland, Northern Ireland).

  • Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.

USA, including:

  • Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.

Canada, including:

  • Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland & Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan, Yukon

Australia, including:

  • Australian Capital Territory, New South Wales, Northern Territory, Queensland, South Australia, Tasmania, Victoria, Western Australia

Also:

  • South Korea

  • Japan

  • Philippines

  • Indonesia

  • China & Hong Kong

  • India